Thanksgiving fog

[kinzel]

A very foggy day here; I've spent a lot of it not at the TV but at the computer trying to catch up with notes to and from SRM Publisher customers.

First, we've got returns on our shipments of LUC#2 -- things marked up by the PO in some cases and in others marked by unknown assailants armed with red crayons, blue magic markers, cross (and definitive) pencil, and homemade labels. Assorted messages range from the ordinary "moved, left no forwarding address" to the cryptic to "Refused" ...
and in trying to track down some of these folks and ask "what should we do now?"

I have also run into dead-end email addresses, and the inevitable earthlink refusals ... to the point that I'm going to stop using earthlink email addresses yet again. I mean, if you order something from me from an email address you ought to be prepared to let me send you a message without going through a begging system.

I see in some cases that someone -- either us in making lables or the customers in filling out orders -- have transposed zipcode numbers. Our postoffice helped us catch many of these before we put boxes in mail, but, alas, some come through.

Sigh.... If you LUC2 order has not arrived by December 1, do let us know.

Comments

[kk1raven.livejournal.com]

Embarq definitely didn't buy Earthlink. What actually happened is kind of the opposite of that. Earthlink and Embarq had a contract in some areas where Eartlink provided the internet service and Embarq provided the physical DSL connection. (Earthlink isn't a phone company and thus any DSL services they offer have to be done in conjunction with a local phone company that can provide the physical wiring.) The contract wasn't renewed, so people who had service with Embarq lost the right to use Earthlink addresses and had to switch to Embarq's new system.

[missingvolume.livejournal.com]

Was just trying to give a simple workaround and a very simple reason why the earthlink addys didn't work anymore. ;-)
Acutally you could still use the earthlink addy you just had to pay a fee to do so.