Apparently the computers in house are Win 98 (an Aptiva?)and earlier (Win 3.11).
That could be the whole problem! Old Windows doesn't support USB, you need at least 98SE, and then it was pretty wonky and only designed around USB 1 (maybe 1.1). If he's trying it in the Windows 3.11 system, have him check the documentation, if there's not a listing for 3.11, then they don't have a driver for it and it's not going to work. I'd be doubtful on the 98 too, even if it was 98SE
I've recently spent a few wasted vacations with my SO upgrading her from 98SE to XP and then slowly replacing all the hardware. When her laptop died, I said no way and just splurged on a new one w/ all new software. Took about two hours to set up (transfer all her stuff) and then we spent the rest of the time together. Definitely worth it!
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ninetydegrees
no subject
2005-03-09 19:55 (UTC)That could be the whole problem! Old Windows doesn't support USB, you need at least 98SE, and then it was pretty wonky and only designed around USB 1 (maybe 1.1). If he's trying it in the Windows 3.11 system, have him check the documentation, if there's not a listing for 3.11, then they don't have a driver for it and it's not going to work. I'd be doubtful on the 98 too, even if it was 98SE
I've recently spent a few wasted vacations with my SO upgrading her from 98SE to XP and then slowly replacing all the hardware. When her laptop died, I said no way and just splurged on a new one w/ all new software. Took about two hours to set up (transfer all her stuff) and then we spent the rest of the time together. Definitely worth it!
Good Luck!