Earthlink -- threat or menace?

[kinzel]

Note to earth:

if you originate email to me through earthlink or mindspring and do not pre-enable me I will not answer you. After today, in fact, I will direct all mindspring and earthlink email to the "age-as-spam" folder....

and look, though today's message that started this rant claimed not to be forwarding my mail, it apparently did anyway. What a bogus circus of a system down there in Atlanta! Why do you put up with it?

Comments

[mat-t.livejournal.com]

Heh. I've had earthlink since 1998 and never had any problems with it really.

[kinzel.livejournal.com]

Ummm...

how would you know?

Seriously, I'm afraid that notes like the ones I mentioned have hurt Meisha Merlin (they were using the same system at one point) -- I suggest that because I'd gotten numerous complaints.notes of horror from our readers that MM mail was bouncing or that MM's mail accounts had something wrong. Simply accepting the situation as "that's just earthlink for you"... doesn't solve the annoyance factor visited upon visitors/customers/correspondents.

In this case, I got a potential special order from someone, and when I replied I got an automated note telling me 1) I needed to go through rigamarole and be approved before they'd deign to let me communicate and 2) another note telling me that the message I was replying to was no longer in force and so my reply had not gone through.... What can I say -- that's bad for business!